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TERMS & CONDITIONS

The Haute Hair strives for exceptional customer service. We respect the privacy of our clients, customers and anyone else that uses our services. This Privacy Policy was created to help you understand the types of information we collect, how we use and disclose it, your options related to it and our responsibilities in safeguarding it.

Customer Care & Cancelation Policy

Appointments:

  • Please book on the website 

  • Deposit REQUIRED for ALL services

  • Wig customers are REQUIRED to fill out wig buyer form 

  • Please allow 5-7 business days for extension purchases

  • Payment methods: pay online (PayPal/Credit/Debit)/ pay in person (Credit/Debit) 

  • Extensions must be purchased prior to service appointment

  • New clients are REQUIRED to fill out a New Client Form

  • More then 20 minutes late without notice will be considered a no show with a non-refundable deposit

  • Please arrive to your appointment solo, except for multiple client bookings

  • We do obtain the right to refuse service 

  • No food or beverages

  • Please sign up for emails to never miss an update!

Your appointment is very important to The Haute Hair, it is reserved especially for you, and it's understood that sometimes schedule adjustments are necessary: therefore, please notify us 24 hours in advance if you must change, cancel or reschedule your appointment. Any cancelation/reschedule made less than 24 hours in advance will result in a non-refundable deposit. This deposit can be used for the next appointment, if applicable. Appointments made within a 24 hour period and need to cancel must cancel within 4 hours of the reserved appointment time, otherwise client will be asked to no longer book.

The cancelation policy allows time to inform standby clients of any availability. Policies are presented to provide the best quality customer service to current and future clientele.  Thank you for viewing and respecting our policies!

Privacy Policy

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This privacy policy discloses the privacy practices for The Haute Hair. This privacy policy applies sole to information called from this site. 

The security procedures are in place to protect the misuse of your information. The Haute Hair has ownership the information collected on this site. The Hair only has access to/ collects information that you voluntarily provide. We will not sell or rent this information to anyone. Any information provided to us will be used to contact/ respond to you regarding the reason you reached out to The Haute Hair or about new products, specials and services. Please contacts us at anytime to see what data we have about you, if any, if you need to chance or correct any data, if you need to delete any data, or to express any concerns you have about the use of your data. 

When you submit your sensitive information via the website, your information is protected, online and offline. Wherever there is credit/debit card information being collected, the information is encrypted and transmitted in a secure way.

This privacy policy is subject to change. Any updates will be made to this page. 

PAYMENT METHODS​

​- Credit Cards

-Debit Cards

- PayPal

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